The Cultural Travel Company (a division of Martin Randall Travel Ltd) is a member of AITO, an association of mainly independent and owner-managed specialist travel companies. Admission to AITO is selective; members must adhere to a code of practice prescribing high standards of customer care and professionalism. To contact AITO visit their website www.aito.com or telephone +44 (0)20 8744 9280.
Our membership number is 5085
The Cultural Travel Company (a division of Martin Randall Travel Ltd) is also a Member of the Association of British Travel Agents. ABTA and its members assist holidaymakers when things do not go according to plan, and its Code of Conduct specifies that we must offer you a high standard of service. For more information, including the The Code of Conduct and the arbitration scheme if you have a complaint, please visit www.abta.com
Our membership number is Y6050